Shipping policy

At AROSSIM, we want your shopping experience to be simple and convenient. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Shipping Across India 🇮🇳

We currently ship our products across India.

We work with trusted courier and logistics partners to deliver your AROSSIM orders safely to your doorstep.

2. Free Shipping 🚚

Free shipping is available on eligible orders across India.

Any applicable shipping charges, if applicable to a particular order or location, will be clearly displayed before you complete your purchase.

3. Order Processing Time

Orders are generally processed and dispatched within 1–3 business days after the order is successfully placed.

Orders placed on Sundays or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive shipping and tracking information through your registered email address or phone number, wherever available.

4. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on your location and courier service.

Delivery times may vary depending on:

  • Your delivery PIN code
  • Courier availability
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Remote or difficult-to-reach locations
  • Other circumstances beyond our reasonable control

Please note that delivery timelines are estimates and may vary from one location to another.

5. Order Tracking 📦

Once your order is shipped, we will provide tracking information whenever tracking is available.

You can use the tracking details to check the current status of your shipment.

If you have not received tracking information or need help with your order, please contact our support team.

6. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address, including:

  • Full name
  • House/Flat number
  • Street/Area
  • City
  • State
  • PIN code
  • Correct phone number

AROSSIM is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address details provided by the customer.

If an order is returned to us because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply if the customer requests re-shipment.

7. Delayed Delivery

While we make every effort to deliver your order within the estimated timeframe, delays can sometimes occur due to courier issues, weather, transportation problems, high order volumes, public holidays, or other unforeseen circumstances.

If your order is significantly delayed, please contact us and our team will assist you in checking the shipment status.

8. Damaged Package

We recommend checking the package carefully when it arrives.

If the package appears severely damaged or tampered with, please take photographs or a video of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy for the applicable process and timeframe.

9. Undelivered or Lost Orders

If your order is marked as delivered but you have not received it, please contact us as soon as possible.

We will coordinate with our courier partner to investigate the shipment and help resolve the issue.

If a shipment is confirmed as lost, the appropriate resolution will be provided in accordance with our applicable policies.

10. Contact Us

If you have any questions regarding your order or delivery, please contact us:

AROSSIM

📧 Email: arossimproducts@gmail.com
📞 Phone: +91 97734 17606

We are happy to help you with your order and delivery-related questions.

Note: Delivery timelines mentioned above are estimates and may vary depending on the customer's location and circumstances affecting transportation or courier services.