Shipping policy

Shipping Policy

Last Updated: July 29, 2026

Thank you for shopping with AROSSIM. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on your location and courier availability.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.

  • Free shipping promotions, when available, will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available). You can use the tracking details to monitor your shipment.

Delivery

  • Please ensure that the shipping address and contact number provided are accurate.

  • If incorrect information is provided by the customer, resulting in delivery failure or return, additional shipping charges may apply for re-dispatch.

  • Deliveries are made only to the address provided during checkout.

Delays

While we strive to deliver your order within the estimated time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Courier service disruptions

  • Other unforeseen circumstances

AROSSIM is not responsible for delays caused by third-party courier partners.

Damaged or Missing Packages

If your package arrives damaged, appears tampered with, or any item is missing:

  • Record a clear unboxing video from the moment you receive and open the package.

  • Contact us within 48 hours of delivery.

  • Share your order number, unboxing video, and clear photos of the issue.

Claims made without an unboxing video may not be eligible for approval.

Incorrect Address

Customers are responsible for providing the correct shipping address.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may be required to resend the order.

Order Cancellation

Orders may be cancelled only before they are shipped.

Once the order has been dispatched, cancellation is not possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

AROSSIM

Email: arossimproducts@gmail.com

Phone: +91 97734 17606

We are happy to assist you during our business hours.